Cookie Policy

Version valid as of 31.7.2026.

Controller

Websites and applications of Benefit Systems d.o.o., Ulica Vjekoslava Heinzela 44, HR-10000 Zagreb, OIB: 57845277445, as the Controller of processing, (‘BS’ or ‘we’) use cookies and other similar technologies, such as pixels, plugins, tags, or web beacons. We will refer to these technologies collectively as “cookies”.

Below you can find information about cookies, as well as additional information on how our websites and applications work, including information about Local Storage, push messages and your location.

What are cookies?

A cookie is a small text file that your browser stores on your computer or mobile device (also known as terminal equipment) when you visit a certain website. With the help of cookies, the website can remember your actions and preferred settings (such as login information, language, font size, and other preferred settings) for a longer period of time, so it is not necessary to re-enter them each time you return to the website or when navigating its different pages.

A similar mechanism of storing information on user devices is local storage and session storage in modern browsers. Local and session storage are essentially pieces of memory in web browsers that remember keys and values, and which are kept separately for each webpage (domain). Local storage persists until deleted (e.g. manually or by a script), while session storage is deleted when closing the associated browser tab.

How can cookies be used?

In general, there are three different ways to classify cookies: how long they persist, their provenance, and what purpose they serve.

Duration

Session cookies and session storage – these cookies are temporary and expire once you close your browser (or once your session ends).
Persistent cookies and local storage – cookies that remain on your hard drive until you erase them or your browser does, depending on the cookie’s expiration date. All persistent cookies have an expiration date written into their code, but their duration can vary. Local storage persists until deleted.

Provenance

First-party cookies – as the name implies, first-party cookies are put on your device directly by the website you are visiting.
Third-party cookies – these are the cookies that are placed on your device, not by the website you are visiting, but by a third party like an advertiser or an analytic system.

Purpose

Strictly necessary cookies – these cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site. Cookies that allow web shops to hold your items in your cart while you are shopping online are an example of strictly necessary cookies. These cookies will generally be first-party session cookies. While it is not required to obtain consent for these cookies, what they do and why they are necessary should be explained to the user.
Preference/functionality cookies – these cookies allow a website to remember choices you have made in the past, like what language you prefer, what region you would like weather reports for, or what your username and password are so you can automatically log in.
Statistics/performance cookies – these cookies collect information about how you use a website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized. Their sole purpose is to improve website functions. This includes cookies from third-party analytics services as long as the cookies are for the exclusive use of the owner of the website visited.
Marketing cookies – these cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share that information with other organizations or advertisers. These are persistent cookies and almost always of third-party provenance.

We do not use cookies for purposes other than those described in our Privacy Policy and this Cookie Policy.

Cookies used on this website

For an overview and details of all cookies used on benefitsystems.hr, please use the cookie menu in the lower left corner of the page.

Do we use third party cookies

Yes, when you use our websites or applications, you may receive cookies from third parties that cooperate with us, that is from our Partners. We use those cookies mainly for analytical and marketing purposes.

We use the following tools provided by Partners, related to the use of cookies and identifiers:

Google Tag Manager – a tool for managing tags placed on websites. The tool itself does not use cookies but helps manage tags that may lead to the storage of cookies.

Analytical tools

Google Analytics – a tool that collects analytical data, i.e. counts visits to websites or applications, measures the duration of visits and determines which functionalities or parts of websites or applications are used or visited most often. Google Analytics uses cookies and creates pseudonymized user profiles. The IP addresses obtained by the tool are anonymized so that they cannot be assigned to a specific user.

To block the collection of information about your activity by Google Analytics, go to: tools.google.com/dlpage/gaoptout.

Hotjar – a tool that collects analytical data about the behavior and preferences of users on our websites, e.g. time spent on specific pages or the most frequently clicked items. Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will use this information to identify individual users or to match it with further data on an individual user.

To block the collection of information about your activity by Hotjar, go to: help.hotjar.com/hc/en-us/articles/360002735873-How-to-Stop-Hotjar-From-Collecting-your-Data.

Marketing Tools

Synerise, SALESmanago – tools supporting the automation of marketing and sales processes, including the processing of marketing and sales data and their complex analytics in the multi-channel model – i.e. in a model that allows the user to be reached via various channels (such as websites, push notifications, SMSs, MMSs, e-mail, chat, telephone) and various devices (such as computers, smartphones, tablets, telephones).
Google Ads – Google’s advertising platform for running text, image and video ads as well as displaying sponsored links in the search results of the Google search engine and on cooperating websites under the Google AdSense program.
Google Marketing Platform – a platform that allows us to use many Google marketing tools in order to provide users with tailored ads, avoid displaying ads that the user has already seen, optimize campaigns and monitor their progress.

To block the Google advertising tools, use the information available at: www.google.com/settings/ads/plugin

Facebook (Meta) Ads Manager – Facebook’s advertising system for creating, purchasing and managing ads within the Facebook, Instagram, and Messenger social networks, and Facebook’s Audience Network. We use the Facebook Pixel on our websites. It allows us to track activity on our website, and on this basis show you ads tailored to your needs or display ads to other Facebook users whose profile is similar to yours.

Facebook users can manage their ad preferences at www.facebook.com/ads/preferences(in addition, in Ads settings, you can also disable the possibility of personalizing ads Facebook ads that use data provided by us at: www.facebook.com/settings/ads).

In addition to the above tools, our websites and applications use cookies from other Partners. A full list of those Partners can be found above. You can block targeted ads from “About Ads” providers at www.aboutads.info/choices or „European Interactive Digital Advertising Alliance” providers at www.youronlinechoices.com/. The block should be set for each browser. It will remain in effect until you remove cookies from your browser.

How can you control or delete cookies?

When visiting our website, you can choose to accept or decline any optional cookies and storage via the cookie banner provided, and you can modify your choice at any time using the icon in the lower left part of the website.

Please note that you cannot control necessary cookies, since the website cannot function without them, especially not at the level that our visitors expect.

You can delete all cookies already stored on your computer, and the settings of most browsers allow you to block the storage of cookies. If you block cookies, you may have to manually adjust some preferences each time you visit the website, and certain services and functions may not be available.

Besides using our cookie banner controls to accept or decline optional cookies, you can also manually control cookies in your web browser. You can go to the browser settings to disable cookies, delete any cookies already stored or modify the option of storing them on your device. Remember that changing your browser settings by disabling or limiting the possibility of storing cookies may limit the functionality of websites or applications.

In the menu bar of each web browser, go to the “Help” section to find information on how to manage cookie settings. Below you will find details about how to manage cookie settings in the most popular browsers:

Additional important information concerning Website operation:

Local Storage

Our websites also use a technology called Local Storage. Local Storage is a location where information is stored in your browser. Contrary to cookies, the data stored in Local Storage are not sent by the browser each time the website is visited. Here we will save your searches so that when you re-enter them they will appear in prompts and thus your search will be faster.

How to delete data from Local Storage

Local Storage stores data for the long term, until you restore the default settings or manually delete the data from the browser’s cache. You can find the instructions above or in the “Help” section of the menu bar of any web browser.

Push Notifications

Push notifications are short messages which appear on your device’s screen.

For us, they are a marketing tool which supports our communication with you. For you, they are a source of information on our services, including news, facilities and seasonal activities, campaigns, competitions or events.

We need your consent to send you push notifications. When you enter the website or application, we will ask you whether you want to receive notifications from us. If you consent, we will be able to send you the content you might find interesting even when you leave our website or application.

How to disable push notifications

You opt out of receiving notifications at any time by changing the settings of your browser or application. Below you will find details about how to disable notifications in the most popular browsers:

Location

You can consent to the use of location data in your browser, application or device settings. We use this feature to provide you with information such as the location of the nearest fitness club or to display personalized ads and offers based on your location.

How to turn off the location sharing

You can turn off location sharing using the application, device or browser settings:

If you have any questions on cookies used in our websites and applications or if you wish to exercise your data subject rights, you can contact us in a manner referred to here [link to Privacy Policy].

Changes to the Cookie Policy

BS reserves the right to change this Policy at any time.

In the case of changes to the cookies specified in this Policy, introduction of new ones, or other amends to this Policy, BS will ask all of its visitors for a renewal of their cookie consent.